Privacy Policy
Go Dokan Private Limited
Last Updated: [Add Date]
This Privacy Policy describes how GoDokan.com (“we”, “us”, or “GoDokan”) collects, uses, discloses, and protects your information when you use our platform, including our website, mobile applications, and services (collectively, the “Platform”).
By using GoDokan, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Profile details (username, password)
B. Account & Transaction Information
- Order history
- Payment details (processed via third-party providers)
- Cart and wishlist data
- Communication with sellers or support
C. Technical Information
- IP address
- Device type and browser
- Operating system
- Log data and usage behavior
- Cookies and tracking technologies
D. Seller Information (if applicable)
If you register as a seller, we may collect:
- Business name and registration details
- Bank account or payment settlement information
- Tax identification details
- Store information and product listings
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process orders and payments
- Facilitate communication between buyers and sellers
- Improve platform performance and user experience
- Send transactional and promotional communications
- Detect fraud, abuse, or illegal activity
- Comply with legal obligations
3. Sharing of Information
We may share your information with:
A. Sellers
- To fulfill orders, process deliveries, and provide customer support
B. Service Providers
- Payment gateways
- Delivery/logistics partners
- Cloud hosting and analytics providers
C. Legal Authorities
- When required by law, regulation, or legal process
D. Business Transfers
- In case of merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Remember user preferences
- Improve performance and analytics
- Enable essential platform functionality
You can control cookies through your browser settings.
5. Data Security
We implement reasonable security measures to protect your data, including:
- Encryption of sensitive information
- Secure servers and infrastructure
- Access control and authentication
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data:
- As long as your account is active
- As needed to provide services
- As required by law or regulatory obligations
7. Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Request deletion of your account
- Opt out of marketing communications
To exercise your rights, contact us at support@godokan.com.
8. Third-Party Links
Our Platform may contain links to third-party websites.
We are not responsible for their privacy practices or content.
9. Children’s Privacy
GoDokan is not intended for users under the age of 18.
We do not knowingly collect data from children.
10. International Data Transfers
Your data may be processed and stored on servers located outside your country.
We ensure appropriate safeguards are in place.
11. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 support@godokan.com
🏢 Go Dokan Private Limited